Find answers to frequently asked questions about our products, delivery, payment, warranty and usage.
Terazzi collections are designed with outdoor use in mind. Materials such as aluminum, Luxio Cord rope, Wintech rattan and Iroko wood are suitable for outdoor conditions. However, to preserve the original appearance of your furniture for longer, we recommend storing the cushions indoors during prolonged or heavy rainfall.
Yes. Garden, balcony and terrace use is a fundamental part of the Terazzi design process. Depending on the collection, different materials such as aluminum, Iroko wood, Luxio Cord, Wintech rattan, HPL and outdoor fabrics are used.
Aluminum is highly suitable for outdoor use and is resistant to rust formation. At Terazzi, aluminum surfaces are also coated with electrostatic powder paint. For long-lasting use, it is sufficient to avoid abrasive cleaning products and hard sponges that may scratch the surface.
Iroko is a durable natural wood commonly preferred for outdoor furniture. In addition to its resistance to moisture and water, it stands out with its warm and natural appearance. Slight color changes over time due to sunlight and weather conditions are part of the natural character of the wood.
The outdoor fabrics used for the cushions have water-repellent and stain-resistant properties. However, water-repellent does not mean completely waterproof. During prolonged rainfall, storing the cushions in a dry and sheltered area is the most suitable form of use.
Yes. Luxio Cord outdoor ropes are developed to be resistant to water and UV rays. Their washable structure also makes daily care and cleaning practical.
Terazzi products use materials suitable for outdoor conditions with high UV resistance. However, natural changes may occur over time in any material continuously exposed to sunlight. Especially in natural materials such as Iroko wood, tonal variations are part of the material's character.
In most cases, simple cleaning is sufficient. Aluminum surfaces can be wiped with a soft, damp cloth and, when necessary, a neutral cleaning product can be used. For outdoor ropes, soapy water and a soft brush are sufficient. We recommend avoiding harsh chemicals, abrasive sponges and applications that may damage the surface.
You can clean Iroko wood surfaces with a slightly damp, soft cloth. It is important not to leave water on the surface for long periods. If you want to preserve the natural appearance of the wood, periodic maintenance can be carried out with a suitable wood or teak care oil after the surface has completely dried.
Although the furniture frames are suitable for outdoor conditions, storing the cushions in a dry and well-ventilated place during winter is recommended. If you use a furniture cover, choose one that allows air circulation, as moisture may build up under completely airtight covers.
You can find the dimensions of chairs, armchairs, tables, coffee tables and other components on each product detail page. Before ordering, we recommend comparing these measurements with the area where the furniture will be used.
Many models are available in alternative color options, although the available colors may vary from one collection to another. You can view the available options on the relevant product detail page.
Our products are standard for each model and custom production is not available. If you have a special project request, you can share it with the Terazzi team. Your request will be evaluated according to the selected product and the details of the project.
First consider the size of your space and how you plan to use the furniture. Compact mini and midi sets can provide comfortable use on smaller balconies, while corner sets, seating groups and larger dining sets may be more suitable for spacious terraces and gardens. We recommend considering not only the overall dimensions, but also leaving enough space to move comfortably around the furniture.
Yes. Through the Terazzi Online Store, you can browse and order seating groups, dining sets, corner sets, balcony furniture, sun loungers, swings and various other outdoor products.
Yes. Orders placed through the Terazzi Online Store are delivered throughout Türkiye.
Yes. Terazzi products are covered by a 2-year warranty. If you require assistance regarding the warranty, you can contact our after-sales support team.
Yes. You can view Terazzi products at authorized sales points throughout Türkiye. If you are unsure about fabric, color, seating comfort or materials, seeing the product in person can make your selection easier. You can find the most suitable store on the Sales Points page.
You can select your city and district in the Sales Points section of the website. This allows you to easily view the Terazzi sales points closest to your location.